Return and Refund Policy
At Plant Based Hygiene, we stand behind the quality of our products. We offer a 100% refund on items with issues stemming from our side, such as defective design, printing errors, or damages.
Refund Process:
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Photo Verification: If you encounter an issue with your product, please contact us with clear photos showcasing the problem within [7 days] of receiving the item.
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Verification and Refund: Upon review and verification of the issue, we'll process your refund without requiring you to return the item. The refund will be issued to your original payment method.
Conditions for Refund:
- The issue must be verifiable and related to a manufacturing defect, print error, or damage caused during production or shipping.
- Please ensure to contact us with photos within the stipulated time frame to initiate the refund process.
- Refunds will not be provided for issues resulting from misuse, improper care, or accidental damage caused by the customer.
Contact Us:
For any concerns about your order or to initiate a refund process, please contact us. Our customer service team will be happy to assist you.